Support

Community help and commercial assistance with deployment, operations and development.

Commercial support

Open source first, commercial help when you need it

Shumoku is AGPL-3.0 open source software. A commercial contract is not required to use it. Paid support is a separate service for organizations that need private investigation, deadlines, or implementation help.

Support boundary

Community

Reproducible bugs, general questions, feature requests, and documentation improvements that can be discussed publicly.

GitHub Issues / Discussions / Discord

Commercial

Environment-specific investigation, private support, guaranteed response, deadline-bound work, and custom development.

contact@shumoku.dev

Commercial work can cover

Deployment and operations support

Data source integration

Environment-specific mapping

Custom plugin development

Priority or deadline-bound work

Proof-of-concept support

Commercial support is delivered with non-exclusive partners such as TelHi Corporation (輝日株式会社). Project direction, roadmap, releases, and governance remain with the Shumoku Project.

Build with Shumoku

Custom Plugins

Proprietary data source integrations

Product Embedding

@shumoku packages in your products

API Extensions

Custom APIs and platform extensions

Operations Roadmap

SSO, RBAC, audit logging

Custom Plugins

Proprietary data source integrations

Product Embedding

@shumoku packages in your products

API Extensions

Custom APIs and platform extensions

Operations Roadmap

SSO, RBAC, audit logging

Roadmap

SSO & access control

Role-based permissions

Audit logging

Shumoku is AGPL-3.0 open source — no commercial contract required. Bugs and feature requests are public on GitHub; environment-specific work and guaranteed support are commercial. See commercial support →

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